Frequently Asked Questions Search Not sure of what size you need? Try our humidor calculator Do the math for me Product Subscriptions The Basics of Boveda Orders & Shipping Cigars & Tobacco Cannabis & Hemp CVault Guitars & Wood Instruments Product Subscriptions How to Cancel Your Subscription How to Update Shipping Address/Payment Information How to Skip, Swap, or Add Products How to Reschedule or Skip a Shipment and/or Update Quantity How the Boveda Subscription Program Works The Basics of Boveda How do I use Boveda? What’s in Boveda? How fast does Boveda work? Will Boveda over-humidify? How does Boveda work? Why do I feel small crystals or hard lumps inside my new Boveda? Sizes & RH Can I remove the Size 320 from its cardboard box? What RH Is right for me? What size Boveda is right for me? Can I mix Boveda relative humidity percentages? Lifespan & Replacing How can I maximize the life of Boveda? Can I recharge Boveda? How do I store Boveda that I’m not using? When do I replace my Boveda? How long does Boveda last? My Boveda feels rock hard. Does this mean it’s expired and needs to be replaced? Orders & Shipping How long should it take to get my order? When do orders ship? How can I track my order? How is shipping charged? Do you ship internationally? What shipping services do we provide? When do subscription orders ship? Cigars & Tobacco Will Boveda over-humidify my cigars? Can Boveda directly touch my cigars and tobacco? Can I mix Boveda relative humidity percentages for tobacco? How many Boveda do I need for my cigar humidor? How long does Boveda last for cigars and tobacco? When do I replace the Boveda in my humidor? Can I use Boveda with other humidification devices in my cigar humidor? Sizes & RH What Boveda RH do I need for tobacco? Can I remove the Size 320 from its cardboard box for my humidor? Why did my RH level drop? Seasoning A Humidor What should the relative humidity (RH) be in my humidor while I season with Boveda? How do I use the Boveda Humidor Starter Kit to Set Up a Humidor? Why do I need to season a wood cigar humidor? How do I season a humidor with Boveda? Why do I use Boveda 84% RH to season a humidor, isn’t that too high for cigars? Why does seasoning a humidor with Boveda take 14 days? Where should I store cigars while seasoning my humidor with Boveda? Can I reuse Boveda for Seasoning packs? Boveda Humidor Bags How is a Boveda Humidor Bag different from a food bag for storing cigars? How many cigars fit in a Boveda Humidor Bag? How do you open a Boveda Humidor Bag? Where should I store a Boveda Humidor Bag? Is a Boveda Humidor Bag reusable? What RH do you use to refill a Boveda Humidor Bag? Hygrometers Why do I need to calibrate a hygrometer? How do I calibrate my hygrometer? Can you make your own salt test to calibrate a hygrometer? Can I calibrate my hygrometer using any RH Boveda? How often do I need to calibrate a hygrometer? Cannabis & Hemp Does Boveda steal terpenes? Will Boveda alter my cannabis in any way? Will Boveda over-humidify my cannabis? Which RH level is right for cannabis/hemp? Which size Boveda is right for your quantity/jar size? How long does Boveda last for cannabis and hemp? Can I use Boveda with other humidification devices in my cannabis/hemp container? Can I remove the Size 320 from its cardboard box for my cannabis container? How can I maximize the life of Boveda for Cannabis? Can I recharge Boveda for cannabis? When I open my cannabis container it doesn’t smell as strongly. What happened to the smell? Can I mix Boveda relative humidity percentages for cannabis? How fast does Boveda for Cannabis work? THE BASICS OF CVAULT What is a CVault? How do you use a CVault? What’s a CVault made of? PRODUCT INFORMATION Which size CVault is best for me? What is the difference between the latched CVaults and the “twist” CVaults? How long do the contents of a CVault stay fresh? Can the CVault be used for storing freshly harvested flower? Where are CVault manufactured? PRODUCT CARE My latches don’t feel as tight as when I first got the CVault. Is there a fix? How do you reseal the seal on the CVault? My CVault lid is stuck on. How can I get it unstuck? How do I clean my CVault? Getting Started Why use Boveda to protect my instrument? How does Boveda protect wooden instruments? How do I use Boveda in my instrument case? Which Boveda Starter Kit is right for my instrument? What is the difference between B49 and B49HA? Why do the packets need to go in Boveda Holders? Where does Boveda go in my instrument case? How many Boveda packets do I use for my wood instrument and accessories? Which Boveda do I use in which Boveda Holder? How long will Boveda last in my instrument case? How long will Boveda last for my instrument, when should I replace? More Answers for Musicians About Boveda Why did my new instrument arrive from the manufacturer with Boveda? My summers are humid and my winters are dry. Which Boveda formula should I use (B49 or B49HA)? My local climate is already between 40% and 60%. Why do I need Boveda? Can I use too many Boveda packets? How long will Boveda last in its original packaging? Will Boveda over-humidify my instrument? Can I use Boveda in a gig bag? Boveda For Guitars, Basses, and Large Instruments Which Boveda Starter Kit is right for a guitar or large instrument? How many Boveda humidity packs for guitars do I need? Which Boveda refill pack do I need for my guitar or large instrument? Why isn’t a Size 8 Boveda working with my guitar? Boveda For Ukuleles, Violins, and Small Instruments Which Boveda Starter Kit is right for a ukulele or small instrument? How many Boveda packets do I need for a ukulele or small instrument? Which Boveda refill pack do I need for my ukulele or small instrument? Which Boveda should I use for bow storage? Boveda for Woodwind Reeds What Boveda should I use for reed storage? How many Boveda should I use in my reed case? How long does Boveda last in a reed case? Boveda for Instruments on Display I want to display my instrument, but I worry about humidity. Can Boveda help? What is the difference between the Boveda Directional Holder and other Boveda Holders? Where does the Boveda Directional Holder go on my instrument? How long does Boveda last in a Boveda Directional Holder? Can I use the Boveda Directional Holder inside my instrument case? Troubleshooting Tips for Boveda & Your Instrument Why is Boveda not working in my instrument case? Are you using the right Boveda for your instrument? Are you using the right size Boveda packet? Are you using enough Boveda packets? Have you calibrated your hygrometer?
